What to Do When a Client Escalates: A Practical Guide for Support Workers
When a client has a meltdown, support workers need a clear plan. This guide walks through exactly what to do — and what not to do — in the moment.
De-Escalation Techniques for Support Workers: A PBS Guide
De-Escalation Techniques for Support Workers: A PBS Guide As a disability support worker, you are on the front lines of care. You build meaningful relationships, support independence, and help people achieve their goals. However, you may also encounter situations where the person you are supporting becomes highly distressed, agitated, or aggressive. Knowing how to safely […]
