The Reality of Support Work

You’re on shift. Your client suddenly throws their iPad across the room and refuses to move. The Behaviour Support Plan says “identify the function,” but in the moment, you just need to know what to do.

What’s Actually Happening?

Behaviour is never random. It’s always communicating something. The “4 Functions of Behaviour” aren’t just clinical terms—they are the key to figuring out what your client is trying to tell you when they don’t have the words.

• Sensory (Automatic): It feels good or relieves discomfort. (e.g., rocking, humming, or covering ears).
• Escape/Avoidance: They need to get away from something overwhelming. (e.g., running away when the room gets too loud).
• Attention: They need connection or interaction, even if it’s negative. (e.g., swearing to get a reaction).
• Tangible: They want a specific item or activity. (e.g., grabbing a phone).

What Helps?

Once you know the function, you can respond effectively instead of just reacting to the behaviour.

• If it’s Escape, don’t force them to stay. Offer a safe break space.
• If it’s Attention, provide positive connection before the behaviour escalates.
• If it’s Sensory, offer a safer alternative that meets the same need.

Implementation Focus

The next time a behaviour escalates, take a breath and ask yourself: “What is this achieving for them right now?” When you answer that, you’ll know exactly which strategy from the BSP to use.